FAQs

Where are Noodoll products made?

Noodoll products are made in Taiwan, China and the UK. Our founder Yiying is from Taiwan and she loves to support both manufacturing in the UK and in her hometown. All Noodoll products are responsibly created and manufactured.

Do you have a physical shop?

We're an online-only company, but if you want to squish and cuddle some of our products then check out our stockists page. We're stocked in retailers all around the world.

Are your products safe for babies and children?

Our plush toys are CE, EN71 (EU) and ASTM-963 (USA) certified, making them safe and suitable from birth. Other products, such as our enamel pins, are only suitable for older children. Every product will have it's unique age safety information listed in it's description.

Can I wash my plushie?

Yes! Plush toys can be machine-washed on cold and air dried. Music mobiles and rattles can also be washed in the same way, just make sure to remove the music box and/or wooden ring first.

If your plushie ever needs a little more TLC, we offer free repairs for life at Noodoll Surgery. Check it out here.

Do you ship worldwide?

Yes. We ship everywhere! You can find information on shipping and delivery here.

Do you accept returns?

Yes, but only for products purchased directly from us. Find out more here.